Jira’s Epics provide a powerful solution for managing complex software projects, and understanding how to use them can make all the difference. In this article, we’ll dive deep into the technical aspects of utilizing Epics in the Jira workflow, exploring the advanced features and Jira best practices that can streamline your software 1 day ago · Daniel Resendez. I'm New Here. Jan 11, 2024. I am trying to create a table to show the number of outstanding tickets for different ticket types (ex. Decisions, Change Requests, etc.) but I am having trouble doing so. I want it to show the running total every week for each ticket type. Is there a way to make this table using rich filters and 1 answer. We use both in our software projects. Epics are issue types, used as high level deliverables that are broken into smaller stories. The epic follows a workflow and is closed once it is completed (released). You can estimate, plan and track your progress on a deliverable using the epics. (The workflow can also be automated, based on the Configure progress % calculation on either "remaining estimate" or "original estimates". Epic Tree directly on Issue Screen. Display and manage Epics/Issues of your project. Real time edit option for Issue summary, status, time estimates, story points and assignee on the tree on the Epic Hierarchy. Rolled up percentage completion and at issue JIRA Service Desk (JSD) is designed to be an ITSM tool where your customers can raise service requests. JIRA Software (JSW) is an Agile Project Management and issue tracking system for development teams. The two address completely different scenarios. I am not sure how you have implemented JSD for digital marketing, but I am going to guess you 1. Start by displaying the Epic and select the Create Child Issue button. 2. After creating and saving the story, click on the "Add Epic" option in the issue key breadcrumbs. 3. After creating and saving the story, on the Backlog screen for you project drag the story from the issue list and drop it on the desired Epic displayed in the Epics pane. Internally, we call our initiatives “PC Tickets.” Project Central tickets are configured in Jira Software just like our epics. Each team takes their four or five most important goals for the year and makes PC tickets for each one. These PC tickets are used by the founders and management to understand all the work being done in the company. Filter issues by "issueType = Epic AND labels != logWorkNotAllowed" then select only those which have a connected issue in sprint=XYZ. type = Epic AND (labels != logWorkNotAllowed OR labels IS EMPTY) AND issue IN epicsOf (' Sprint = XYZ ') >> This will return the Epics but not related issues. You can easyly save above queries as filters, give How to enable Jira cloud integration. Admins follow these steps to enable integration: From the sidebar, go to Admin and select the Integrations tab. In Jira, you'll have an option to Enable the integration. If a connection was made previously or if the integration was already enabled, you'll have the option to Manage the enabled integration. For Story, Copy Epic Link from Epic Issue to Story's "Parent Epic Name" field. For Sub-task, Copy "Parent Epic Name" from Parent Issue to Sub-task's "Parent Epic Name" field. What I did and didn't work: 1. create a new text field 'parent epic name' ) to Story and Sub-Task screens. 2. add an automation for when an issue is edited, the issue 4MIxY.